P&C Insurance Case Study
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Application: MR1 Call Centre Quotation & Application System
Industry: P&C Insurance
Region: EMEA
Company Size: Large Enterprise, Tier 1 Insurer
Download the Case StudyRSA's cost reduction plan for IS services embraced removing any maintenance or licence costs associated with non-production systems on the mainframe, with no disruption for live operations.
Although MR1 had been replaced by a more modern system, direct call centre access to MR1 data was critical. Their challenge was to find the most cost-effective technology to enable immediate access, autonomous from the original application.
MR1 had a complex system architecture with multiple interfaces from a variety of systems.
The Challenge:
- Decommission a seemingly immovable system with 40G of historic data
- Ensure that the design and functionality would succeed before the data could be transferred and host application decommissioned
- Maintain undisrupted access for 1300 registered users
- Comply with data retention and availability rules
The Project:
- IBM host mainframe
- CICS database
- Port 40GB of data records
- 1295 users registered for access
- Decommission the MR1 application
The Result
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Decommissioned within 3 months
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No disruption for call centre users
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Eliminated all associated costs of running on the mainframe
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Provided continuous, uniform access to all data
“We recognised that we needed to implement an archiving solution as part of our application
- Giles Baxter, UK & IS Change Director, RSA - Book a Meeting
rationalisation programme. We chose DataNovata as it provided us with a secure and on-demand method of retrieving legacy data from decommissioned applications.”