Insurance

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Life Insurance

How can DataNovata make accessing lapsed policy data easy and efficient for life insurers?

Effective data retention management is essential for both operational and statutory requirements for life insurers. Client policy and claims history can be scrutinised for business intelligence, legal investigation and of course, customer service.

Data regulations for insurance require that life insurers promptly provide customers with their data upon request as well as maintain their archives at audit-readiness.

  • The industry commonly experiences mergers and acquisitions and more than 50% of core business applications run on siloed legacy platforms

  • Limited interoperability increases risk of non-compliance and customer defection to digital insurance platforms

Key Issues

  • the cost of migrating historic data outweighs the data value but maintaining the license fees is also a drain on resources
  • lack of data integration when mergers and acquisitions occur impedes data retrieval
  • changing data regulations create mounting pressure for accessible inactive data but the legacy framework lacks agility
  • employees who understand the old systems head into retirement while new hires have never been trained in the complex, outdated technology

DataNovata's Solution

  • legacy software is decommissioned and the data transferred to the DataNovata web interface with no data migration project necessary
  • all data history is stored in one place regardless of the source application, allowing like data to be easily retrieved and consolidated
  • DataNovata is an agile application that can be adapted to current needs while maintaining accessibility at all times
  • the DataNovata interface and tools are intuitive and require little training for independent use
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Problems Solved

DataNovata provides Life Insurance companies with a unique way to reduce, maintain and modernise applications: an easy-to-access, unified and accessible archive interface that anyone can easily master, to lower cost of retention and make regulatory compliance easy. Life Insurers can ease the technical and financial burden of legacy system modernisation using DataNovata.

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General Insurance

How can DataNovata simplify a complicated merged data landscape with masses of policy information?

With a wide variety of insurance types, the amount of general insurance policies that an agency may hold is virtually limitless. Frequent mergers double the burden as well as the complexity.

  • Lack of integration between merged legacy estates creates a fragmented data landscape

  • A split data landscape means double the cost and maintenance

Key Issues

  • Inherited legacy estates are non-interoperable and unintegrated, creating data silos
  • When client information is scattered across databases it becomes harder to search and consolidate
  • Stacked legacy estates create stacked costs and maintenance workloads
  • Data regulations frequently update for the industry, forcing insurers to update every database individually for compliance

DataNovata's Solution

  • DataNovata merges the legacy databases into one web-based platform, regardless of the source application
  • The easy-to-use search interface quickly indexes and brings up related data in a unified view
  • With the data secured in the DataNovata application, legacy can be decommissioned, eliminating costs and maintenance
  • The application is easy to customise and changes need only be applied once, making compliance easy
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Problems Solved

DataNovata provides insurers with everything they need for legacy archive decommissioning: low cost of retention, speedy decommissioning, easy access, and a unified and accessible archive with an interface that anyone can easily learn to master.

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